A. Introduction

The website https://in.alhaqfragrances.com/ (the “Website”) is owned and operated by Al Haq Fragrance. The country of domicile for Al Haq Fragrance is the United Arab Emirates. For inquiries regarding the Website or these terms and conditions or complaints about products purchased from the Website please contact us at alhaqfragrances@gmail.com. In case of disputes, the law applicable would be based on UAE Governing Law.

If you select a shipping destination in the UAE, please carefully review the Terms and Conditions, which apply to your purchase and use of the Website.

B. Use of Website

These terms and conditions (“Terms”) apply to your use of and access to the Website and any other website or application allowing you to place orders with Al Haq Fragrance for products and services (collectively referred to as the “Applications”). By accessing this Website, you agree to these Terms and Conditions. We advise you to read these Terms carefully and save or print a copy for future reference. The Terms may be changed and updated from time to time, and any changes will be effective upon publication on the Website or relevant Application.

Please note that all options available on our Website may not be available on any Application or the Website accessed using a mobile device.

These Terms do not affect your statutory rights as a consumer.

Al Haq Fragrance will not deal with or provide services or products to any of OFAC sanctions countries in compliance with UAE law.

By registering on the Website, you agree that the information you provide is accurate, not misleading and true in all respects. You must notify our customer service team of any changes to this information.

We reserve the right to change, withdraw or suspend access to the Website, in whole or in part, permanently or temporarily with or without notice and with no liability to you.

We accept online payments using Visa and MasterCard credit/debit cards in AED currency. If you select “Credit Card Online” as the payment method, the details on your ID must exactly match those of the credit card used for the purchase.

 

The Website may contain links to other websites or resources (“Linked Websites”). Al Haq Fragrance is not responsible for the content of Linked Websites or their availability. Accessing Linked Websites via links on the Website is at your own risk.

Al Haq Fragrance reserves the right to deny you access to the Website at any time at its sole discretion, including but not limited to situations where we believe your use of the Website violates these Terms, any law or the rights of any third party.

Any material you upload to the Website for publication will be considered non-confidential and non-proprietary. We have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose such material for any purpose. We also reserve the right to disclose your identity to any third party claiming violation of their intellectual property rights or right to privacy.

Al Haq Fragrance will not be responsible or liable for the content or accuracy of any materials posted by you or any other user of the Website. You agree to indemnify Al Haq Fragrance for any costs, damages, expenses, losses and liabilities incurred as a result of any claim related to your use of the Website.

Al Haq Fragrance has the right to remove any material or posting you make on the Website at its sole discretion.

C. Purchase of Products

Acceptance of Orders:

All information on the Website is an invitation to treat and not an offer or unilateral contract. Your order constitutes an offer to purchase Products from us, which we may choose to accept or reject at our discretion without liability to you.

After submitting an order, we will send you an order acknowledgment email. This email is not an acceptance of your order. Upon acceptance of your order, we will send you a shipment confirmation email.

When placing an order for the first time, you may be required to register with us and complete certain required fields on an order form.

Before submitting your order, you will have the opportunity to review your selection, check the total price, and correct any errors.

We do not accept orders with delivery addresses of freight forwarding services.

Prices:

All prices on the Website are for Products only. Prices may vary at any time without notice, but changes will not affect accepted orders.

Payment Terms:

The total cost of your order includes the purchase price for the Products and any delivery charges.

We accept payment in the currency specified for your selected shipping destination.

You confirm that the credit/debit card or payment method used belongs to you and that all details provided are accurate. All cardholders and payment account holders are subject to validation checks and authorization by the card issuer or payment method provider.

If your payment method is not denominated in the currency of your purchase, the final price may be charged in your card or account currency.

Invoicing:

Where required by applicable law, we may issue electronic invoices.

Delivery and Risk:

We currently deliver products only in the United Arab Emirates and India.

Your order will be processed for dispatch according to estimated delivery times after acceptance.

Cancellation and Returns:

Cancellations and returns must be made in accordance with our Returns & Cancellation Policy.

Age Requirements:

You confirm that you are of the required age for products with a minimum age requirement. We reserve the right to cancel orders if we believe you are not legally entitled to order a product.

For further queries, please contact us.

By using this website, you agree to these Terms and Conditions.